Resources

Reports and Articles

Included below are a selection of articles and reports that we find helpful when considering CRM platforms and strategy.

Gartner Magic Quadrant for Sales Force Automation 2013

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The New Measures of Sales Success
Look at the key factors that are determining the future of the sales function, and how technology is giving companies the capabilities they need to thrive.

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Market Focus Report – Mobile and Social CRM
Why consider adopting mobile and social CRM? Because providing sales people with mobile device access to CRM drives a 14.6 percent productivity increase, and adding social drives an additional 11.8 percent productivity boost. Get the details.

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Info-Tech Research Group’s Small Enterprise CRM Vendor Landscape

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What Is Cloud Computing?